Av & Network Infrastructure Program Manager

Job Description

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. Role Overview • Objective: Deliver standard and non-standard AV and network infrastructure programs on time, within budget, and meeting quality standards. • Key Collaboration: Interface with networking leadership, infrastructure teams, Audio Visual teams, vendors and cross-functional groups to drive intake, design, and execution. The AV and Network Infra portfolio includes: • Wireless projects for small offices • Mobile Infrastructure projects for medium sized offices • Main Distribution Frame (MDF) projects • Intermediate Distribution Frame (IDF) projects • Lan provisioning for lab build projects. • Audio Visual system and Network Infrastructure from design to delivery for new programs • Audio Visual system and Network Infrastructure from design to delivery for Day 2 programs • Audio Visual system and Network Infrastructure from design to delivery for replacement programs • Audio Visual system and Network Infrastructure decommissioning for sites, floors and parts of buildings. Key Responsibilities • Identify, scope, and deliver AV and network infrastructure solutions for new and existing facilities. • Define deployment requirements, establish timelines, and manage constraints and project schedules. • Start with customers, stakeholders, and team owners to understand their needs, workflows, and constraints, incorporating their context into comprehensive project plans. • Translate technical blockers into project impact, route issues to correct technical owners, and participate constructively in solution discussions. • Negotiate process improvements and feature priorities, expertly distinguishing between important and urgent requests while advocating for both the customer and the team. • Transform raw thoughts into clear documentation (e.g., project charters, responsibility matrices, specifications), manage project communications, run effective meetings, and deliver targeted status reports. • Improve operational processes for standardizing AV and network deployments globally. • Serve as the primary point of contact for technical intake and design alignment. • Establish clear measures of success (tracking progress, cost savings, performance, and customer satisfaction) and identify, mitigate, or hand off roadblocks. • Provide program progress reporting on a regular basis. • End to end responsibility for the program’s execution and success. • Manage multiple competing projects/programs simultaneously. This is a remote role; however, candidates must reside in Bengaluru for occasional site visits. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #INDAPAC #LI-Remote