banner bank
More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year. With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Senior Commercial Relationship Manager, you’ll drive growth by building meaningful partnerships with complex commercial clients. You’ll play a key role in expanding our presence through strategic business development and trusted financial guidance. This role offers the opportunity to make a strong impact while mentoring others and contributing to a high-performing team. In this role you'll • Develop new merchant services relationships by partnering with branches, Commercial Banking Centers, Treasury Management, Business Banking, Business Client Management, and Commercial Banking teams. • Follow up on referrals, identify client needs, present merchant services solutions, and convert opportunities into active merchant accounts. • Consult on complex merchant opportunities and ensure accurate merchant onboarding and account setup. • Build and maintain strong relationships with merchants and internal business partners to support growth and client retention. • Provide sales and technical support by explaining products, answering questions, and serving as a resource for merchant services inquiries. • Prepare pricing comparisons and recommend pricing strategies for prospective and existing merchant relationships. • Troubleshoot and resolve merchant services issues, including escalated and complex client concerns. • Assess merchant risk levels and work with internal and external partners to support approval solutions for higher-risk relationships. • Maintain expertise in merchant services regulations, policies, procedures, and PCI Compliance requirements. • Provide guidance, training, and knowledge sharing to team members and business partners on merchant services products, processes, and best practices. • Ensure compliance with all applicable policies, security requirements, and government regulations. What we're looking for • You have a Bachelor's Degree in Accounting, Business, Economics, Law, Computer Science, or a related field (Required). • You have 4+ years of dedicated B2B sales, account management, merchant services, or treasury management experience (Required). • You understand that an equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine • You bring advanced knowledge of merchant services, financial services, consumer credit cards, or commercial credit card products. • Have a strong track record of consultative sales, business development, and relationship management success. • Communicate effectively and confidently with clients, business partners, and team members. • You excel at prospecting, generating new business opportunities, and advancing sales conversations through phone and email outreach. • You are highly organized and demonstrate strong time management, negotiation, and problem-solving skills. • You are proficient with Microsoft Office products, including Word and Excel. • You understand federal and state regulations related to merchant services and payment processing. • Enjoy serving as a trusted subject matter expert and sharing knowledge with others. Travel • Up to 5% Our Company Values • Do the right thing • Mutual respect • Teamwork • Honesty and integrity What Our Team Says "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." Compensation & Benefits • Targeted starting salary range (based on experience): $114,191- $134,342 • Annual incentive potential • Comprehensive employee benefits, including; medical, dental, vision, LTD, STD and life • Paid vacation time, sick time and 11 company paid holidays • 401k (with up to 4% match) • Tuition reimbursement Review Banner's employee benefits at: Employee Benefits | Banner Bank Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.